iHerb Scam? 9700+ Reviews and Complaints
Is iHerb a scam? See 9700+ iHerb scam reviews and complaints from the Better Business Bureau, Epinions, and more. The truth is, there’s a 99+% chance your order will arrive with no problems.
1. Voted #1 Online, Vitamin Retailer: Vitamin customers voted iHerb the #1 Online Retailer in the ConsumerLab Survey of Vitamin and Supplement Users for the last 7 years in a row: 2008, 2009, 2010, 2011, 2012, 2013, and 2014.
2. Customer Service Rated 4.8 Stars: Google combines 9700+ iHerb reviews by customers from 7 websites that rate iHerb 4.8/5.0 stars.
3. Accredited by The Better Business Bureau: Compared to the thousands of orders iHerb ships every day, the number of complaints against them is insignificant. The BBB says about iHerb, “A BBB Accredited business since 11/13/1997. BBB has determined that this business meets BBB accreditation standards” (BBB)
4. 500,000 Customer Reviews: Scam websites usually have only a handful of reviews. They’re all written in the same style of voice. And they’re all positive, no complaints.
But iHerb has over 500,000 customer reviews of their products. Yes you can find some complaints (just like Amazon). And no, the reviews don’t all sound alike. It’s not easy to fake 500,000 reviews all written in different styles.
5. Physical Address: One of the signs of a scam is no physical address. But iHerb Inc. is located in East Los Angeles at 17825 Indian Street, Moreno Valley, CA 92551 (USA). You can see their 360,000 sq. ft. warehouse in the video above.
6. 14 Years in Business: Most scams are usually new in business (and then close after they’re exposed). But iHerb has been in business for 14 years, since 1997.
With 100,000+ Products
7. 35,000+ Webpages: Scam websites usually have only a few webpages. But iHerb has over 35,000 pages, one for each of their products. If they wanted to start a scam, there are quicker and easier ways to do it.
8. 1400+ Brands: iHerb is an authorized reseller for over 1400 natural health brands including Garden of Life, New Chapter, NOW Foods, etc. If iHerb is a scam, these manufacturers would have ended their relationship with iHerb long ago.
No iHerb is not a scam. But they do make mistakes once in a while resulting in complaints and negative reviews. So relax, try iHerb, and look forward to receiving your package from DHL, FedEx, USPS, or UPS. And save an extra $10* with iHerb coupon code in cart.
(up to 77% off)