Is iHerb a scam? See 9700+ iHerb reviews and complaints from the Better Business Bureau, Epinions, and others. The truth is, there’s a 99+% chance your order will probably arrive with no problems.
1. iHerb Voted #1 Online, Vitamin Retailer
Vitamin customers voted iHerb the #1 Online Retailer in the ConsumerLab Survey of Vitamin and Supplement Users for the last 7 years in a row: 2008, 2009, 2010, 2011, 2012, 2013, and 2014.
2. iHerb Customer Service Rated 4.8 Stars
3. iHerb Accredited by The Better Business Bureau
Compared to the thousands of orders iHerb ships every day, the number of complaints against them is insignificant. The BBB says about iHerb, “A BBB Accredited business since 11/13/1997. BBB has determined that this business meets BBB accreditation standards”
4. 500,000 iHerb Reviews
Scam websites usually have only a handful of reviews. They’re all written in the same style of voice. And they’re all positive, no complaints.
But iHerb has over 500,000 customer reviews of their products. Yes you can find some complaints (just like Amazon). And no, iHerb reviews don’t all sound alike. It’s not easy to fake 500,000 reviews all written in different styles.
5. Scams Don’t Have Warehouses With 100,000+ Products
Would you like to look inside iHerb’s warehouse and see thousands of natural health products? See the video in the right column.
6. Physical Address
One of the signs of a scam is no physical address. But iHerb Inc. is located in East Los Angeles at 17825 Indian Street, Moreno Valley, CA 92551 (USA). You can see their 360,000 sq. ft. warehouse in the video above.
7. 14 Years in Business
Most scams are usually new in business (and then close after they’re exposed). But iHerb has been in business for 14 years, since 1997.
8. 35,000+ Webpages
Scam websites usually have only a few webpages. But iHerb has over 35,000 pages, one for each of their products. If they wanted to start a scam, there are quicker and easier ways to do it.
9. 1400+ Brands
iHerb is an authorized reseller for over 1400 natural health brands including Garden of Life, New Chapter, NOW Foods, etc. If iHerb is a scam, these brands would have ended their relationship with iHerb long ago.
No iHerb is not a scam. But they do make mistakes once in a while. That’s why you can find some negative, iHerb reviews and complaints.
So relax, try iHerb, and look forward to receiving your package from DHL, FedEx, USPS, or UPS. And save an extra $10* with iHerb coupon code: YAG250